What information do we collect about you?
We will collect information about you when you request a quote or for work to be done. The type of information we collect includes your name, e-mail address, postal address and phone number. We do not collect or store any financial information.
How might we use the information we collect about you?
We only retain your information for a limited period in order to respond to your query, provide you with the information you require or to send you updates on our products and services for as long as you indicate that you are happy for us to do so. We are required to keep some records for a longer period of time to meet our legal obligations.
Disclosing your data
We never make your personal details available to companies outside of Higgy’s Electrical Services Ltd for marketing purposes.
However, we may use other companies to provide services to you on our behalf. These services may include but are not limited to answering your questions about products or services. We will only provide those companies with the information they need to deliver the service we have engaged them for and they are prohibited from using that information for any other purpose.
We may have to disclose your information by law or because a court or the police or other law enforcement agency has asked us for it. In the event that a majority of our shares were bought by another company or we transferred a substantial amount of our assets to another company, we would disclose your personal information to that purchaser.
How is your information protected?
We take protection of your information seriously and have appropriate physical and technological security measures in place to keep it safe. Internally, we restrict access to personal information. Only employees who need the information in order to do their jobs have access to it. We never transfer your data outside of the UK.
This policy was last updated in May 2018.
You may request details of personal information that we hold about you. If you would like a copy of it, please email us at firstname.lastname@example.org or write to us at 31 Chestnut Way, Dorchester, Dorset, DT1 2PU. A small fee may be payable.
We want to make sure that your personal information is accurate and up to date. Therefore, if you think any information we hold about you is incorrect or incomplete, please email or write to us at the addresses given above as soon as possible so we can update our records.
Higgy’s Electrical Services fully supports the requirements of the Data Protection Act and is committed to the protection of personal data belonging to our customers, suppliers and colleagues. We have both an internal Data Protection Policy and external website Privacy Policies in place which reflect the requirements of the DPA. We conduct regular audits to ensure compliance with our policies.
We are aware of our obligations under the General Data Protection Regulations (GDPR) and have adopted a proactive approach to the implementation of the new legislation. This includes reviewing existing processes and where appropriate developing and implementing new policies and procedures to ensure personal data is collected, stored, used and disposed of in a manner compliant with the requirements of the GDPR.
Higgy’s Electrical Services Ltd is committed to protecting your privacy.